In these times of uncertainty, it might feel like a superhuman feat to think about setting big goals. However, in many ways, it’s the perfect time to stretch. The change going on around us encourages more experimentation and flexibility. You might notice your internal obstacles dissipating, which makes way for new ideas. Maybe you’re on the other side and have recently completed a long-term goal. If so, I hope you stopped to acknowledge and celebrate your accomplishment. 

A goal doesn’t happen in a vacuum. We need help with accomplishing our goals and celebrating them along the way. Think about a big goal you set. While you were undoubtedly the driver, who helped and supported you?

“A goal doesn’t happen in a vacuum. We need help with accomplishing our goals and celebrating them along the way.”

— Linda Samuels, CPO-CD®, CVPO

Talking about milestones, my good friends at Smead just hit a huge one. Over the past seven years, I’ve loved being a regular guest on Smead’s Keeping You Organized podcast series. The host, John Hunt, has done hundreds of interviews with professional organizers and productivity consultants on chronic disorganization, getting organized, time management, change, coping during a crisis, and more.

Smead just celebrated their 300th podcast and start of their eighth year. What an incredible achievement! As John told me, he didn’t set out to do 300 podcasts, but here we are. I was thrilled to be John’s guest on this special episode where we talked about setting big goals and ways to include celebrating in the process. Listen to the podcast below to learn more.

Setting and Celebrating Big Goals

Have you recently set a big goal? Are you in the process of working towards one? What help have you received? What ways do you celebrate? I’d love to hear your thoughts. I invite you to join the conversation.

This past week, hundreds of professional organizers and productivity consultants from around the world gathered in Ft. Worth, Texas for the annual National Association of Productivity and Organizing Professionals (NAPO) conference.  I’ve been in this industry for 26+ years, and while I haven’t gone to every meeting, I have attended many.  It’s always exciting to learn new things, keep a pulse on the industry, hang out face-to-face with wonderful colleagues, and make new friends. The learning sessions are terrific, yet it’s often the conversations between the courses that I enjoy most.

The essential education this year for me was around letting go. That theme and message continued to pop up in unexpected ways. The lessons I came away with are ones that I hope will be helpful for you too. After all, letting go can be quite challenging so adopting other strategies and perspectives can ease the process and our stress. My deepest gratitude to my NAPO, ICD and other colleagues for teaching, sharing, and exploring these letting go lessons with me.

7 Surprising Letting Go Lessons

1. You Thought You Had a Plan

When I travel, I like to organize and get my arrangements set ahead of time. While I can be spontaneous, I’m more of a planner. So months earlier I had arranged my hotel, flights, and ground transportation for the NAPO conference. At 5:50 am, and five minutes before I was leaving my house for the airport, I received a text from Southwest Air saying they had canceled my flight. After my initial shock and a few choice words, I took a deep breath and realized that Southwest makes it very easy to rebook your flight, so no need to panic. However, for some reason, all of Southwest’s trips for that day and the next four days were either canceled or sold out. I searched for a new flight on a different airline. Delta saved the day. Within 15 minutes I had booked a later trip. In turn, I arrived later than expected, but I did get to the conference.

Letting Go Lesson 1:

Let go of the plan and revise it when you need to.

2. Get Out Of Your Way

One of the first sessions I attended was about future thinking or foresight. The “Drivers of Change” brief generated by ASAE and available to NAPO members, delves into various trends that could have an influence on our business in the next ten to twenty years. We looked at some of the broad categories but spent most of our time discussing and brainstorming in small groups about specific topics that were especially relevant for our industry. While I found it fascinating, I also recognized how challenging it was to think that far ahead. As hard as it was to future think, putting my mind in that mode generated some exciting possibilities.

Letting Go Lesson 2:

Let go of difficult to open the door to possibilities. 

3. The Research Says

Another session I enjoyed was the one describing the survey the NAPO research committee conducted. The information was hot off the press and not ready to be fully shared. However, one stat was particularly fascinating and relevant to the work I do with my clients. When asked the people surveyed how they preferred to manage the belongings they no longer wanted, 75% of them preferred to donate the unwanted and 48% preferred to give them to friends or family.

Letting Go Lesson 3:

Letting go is easier when we give our belongings to people that will use and appreciate them.

4. Take A Walk On The Wild Side

I loved the quiet one-on-one conversations with my colleagues that often happened during meals, like one of the planned evening dinners I had. When we arrived at the restaurant, they told us it would be a 45-60 minute wait since we didn’t have a reservation. Waiting didn’t bother us because the Stockyards were a lively neighborhood to explore. We meandered down the block looking at stores, taking in the sights and sounds, and happening upon the Coliseum, which housed a 100-year old rodeo. My friend, Lynne Poulton got very excited. After some recon, which included meeting a rodeo Hall-of-Famer who encouraged us to get tickets, we skipped dinner and spent the evening watching cowboys wrangle, rope, and ride. As they say in Texas, “Wee-haw!”  It was unexpected, impromptu fun and an evening I’ll never forget.

Letting Go Lesson 4:

Let go of supposed to in favor of flexibility as you might miss out on something truly spectacular.

5. Perfection Alert

Professional organizer aka stand-up comedian, Janice Simon presented an excellent workshop about resiliency. I loved her premise that making regular deposits into your resiliency bank will better equip you to handle life’s storms. She also shared that when you are going through challenging times, it’s important to adjust your expectations. Ask questions like, “What really needs to be done?”  Or “What can be cut back?” A quote she shared from Donna Smallin resonated with me. Donna said, “Done is perfect.” 

Letting Go Lesson 5:

Let go of perfection, especially when done is good enough.

6. There Is Always Room To Grow

Sessions featured workshops that addressed the chronically disorganized population. One of these courses was the panel of colleagues Alison Lush, Diane Thompson, Vickie Dellaquila, Carrie Cooper, and Gayle Gruenberg, of ICD (Institute for Challenging Disorganization.) They shared poignant stories about their clients and the process they went through to help them. The stories were emotional, and at points brought tears to my eyes. The creativity, compassion, generosity, helping spirit, and knowledge that these colleagues embodied are inspiring. What struck me most was they all went through as much learning and change as their clients did. In the process of working with their clients, these organizers learned to let go of their expectations, experiment with alternate organizing strategies, and trust in their clients’ wisdom and resourcefulness. As they let go, their clients stepped forward.

Letting Go Lesson 6:

Let go of being the expert and make space for the wisdom of others to emerge.

7.  Lean In To That Scary Stuff

The last session I attended presented by Nettie Owens was an inspiring (and way too short) workshop about reinventing your business. One of the questions she asked was, “What are you holding onto that is no longer serving you?” She then had us write on an index card, “What do I need to let go of?” along with our response below. I wrote, “doubt.”  Then she asked us to tear up the card, which we obediently did. Once torn, she implored us to toss the pieces up in the air. Think confetti flying. Being the organizers that we were, this made us viscerally uncomfortable. We didn’t want to make a mess that someone had to clean up. Understanding our demographic, Nettie acknowledged our challenge and insisted that we do it anyway. After a short deliberation, I took the plunge and threw my pieces as high into the air as I could. What a liberating feeling! As I tossed the papers, I felt my doubt dispersing too.

Letting Go Lesson 7:

Let go of the stuff that’s holding you back.

As I continue to think about my time away, I know that more letting go lessons will surface. However, in the effort to follow Donna’s advice of “Done is perfect,” I’m going to wrap things up here. Did any of these letting go lessons resonate with you? Have you experienced a different letting go lesson? I’d love to hear your thoughts. I invite you to join the conversation.

As a professional that’s been helping people get organized for over 25 years, I’ve learned a few things about working with clients. My goal has always been to provide the best, most personalized service possible so that my clients receive the quality organizing help they deserve. While there are several factors that go into delivering this type of service, the overarching theme is communication.

As an organizing professional that specializes in working with many chronically disorganized clients that are challenged by the organizing piece in their lives, my client/organizer relationships tend to extend over a long period of time. Being able to maintain an open dialogue is essential.

5 Tips for Ensuring the Best Organizing Help

1. Use Two-Way Street

The best relationships are truly based on a two-way street. While I believe in the “client is always right” maxim, there still needs to be open, honest dialogue. It’s important to be able to discuss expectations and boundaries of both the client and organizer. The client/organizer relationship is collaborative in nature, so being clear about needs and expectations will result in better service and organizing help.

2. Accommodate Environmental Preferences

Many of my clients are sensitive to their environments. Sound, light, scent, movement, and temperature can enhance or detract from a productive organizing session.  I’m always watching out for these types of issues, but it’s wonderful when a client lets me know about their preferences. This way I can be more aware of their needs so that they will have a positive organizing experience. Some of the preferences and requests I’ve encountered have included:

• Wearing solid, dark colored clothes instead of patterns and bright colors to accommodate visual processing sensitivity

• Being quiet, not talkative, while working to accommodate attention and focus challenges

• Playing upbeat music to create a happier mood while organizing

• Not wearing scented products due to aroma sensitivities

• Being less active with my body language (as in don't move hands wildly while talking) due to visual processing sensitivity

• Talking more slowly and loudly due to auditory impairment

• Adjusting the room temperatures frequently (windows opened or closed, air conditioner on or off, heat up or down) to accommodate body temperature fluctuations

3. Clarify Goals

The more the client invests in communicating and clarifying their organizing goals, the better help they’ll receive. Flexibility is an essential aspect to any project, especially when the projects are multi-faceted. Yet even so, giving some pre-thought to each organizing visit helps to get things moving in a good direction. There are times when my clients get overwhelmed and aren’t sure what they want to focus on. It’s useful to take some time at the beginning of the organizing visit to discuss possibilities and to figure out some options together. The clearer clients are about what they want, the better organizing help they’ll receive.

4. Practice Self-Care

I love organizing and particularly helping others to organize. However, not all of my clients approach organizing with the same love and zest. They have the desire for the results, but they don’t necessarily enjoy doing the work to get there. So even though I work to keep the atmosphere fun and upbeat, all of the decision-making can be fatiguing for my clients. To get the most out of their sessions, it’s beneficial when they practice pre-session self-care. This includes showing up well-rested, minimizing distractions(as in kids, email, phones, and pets,) or being properly fed and hydrated. Then during the sessions, knowing when a water, bathroom or snack break is needed is also important. I watch out for the signs, but it’s great when my clients self-advocate. Then I can better support them.

5. Do Check-Ins

One of the keys for getting the best help possible is to do periodic check-ins with your clients. These can be done before, during, after or in between organizing sessions. A simple, “How are you doing?” can yield a lot of important feedback. Some clients will readily express what they’re feeling and experiencing, while others need to be drawn out. It’s useful to do a check-in at the start of a session to set the intentions (goals and timing) for that day. Checking in several times while organizing is important too. Doing a wrap-up, check-in is also helpful. Touching base between sessions can also be valuable. A check-in provides info-gathering moments that make time for sharing feedback and incorporating needed adjustments. 

Do any of these tips resonate with you? Do you have any you’d like to add to the list? I’d love to hear your thoughts. Come join the conversation!

There are opportunities each day to choose success and positive outcomes. I just returned from the Institute for Challenging Disorganization’s (ICD) annual conference in Portland, Oregon. What an amazing time I had with learning, meeting with colleagues from around the world, exploring a new city, and taking a break from my normal routine! You may already have seen some photos and sharing about the trip from my recent tweets and Facebook posts. The learning that kept appearing for me this week was centered on having happy, successful and joyous days. I’ll share some highlights with you.

Face Fear

We’re all afraid of something. Fear is real, even if our fears aren’t based on anything concrete. Fear is real in our minds. One of my fears (that has actually happened on several occasions) is the fear of being locked out of my hotel room. Sometimes it’s been a glitch with the key card and other times it’s been about my door-opening challenge. I’m not great with keys, locks and doors. For this conference, I decided to try the hotel’s new technology. They had an option to get a digital key, which uses the hotel app on my iPhone to open the door. Needless to say, I was nervous each time I stood in front of my door thinking, “Is this going to work?” But consistently, it opened every time. I never tired of it working. Each time it opened, I smiled and felt giddy. I felt like the winner of a game. Facing my fear did wonders for increasing my daily happiness quotient.

Journey Together

One of my favorite speakers was Satwant Singh, nurse consultant from London, who spoke about reclaiming your life and space, especially when working with individuals with hoarding tendencies. He was a soulful, gifted speaker with a great sense of humor and humility who engaged the group through interactive exercises and discussions. One of the things he said that when working with his clients, he tells them, “We are on this journey together.”  I often express something similar when working with my organizing clients. We all have challenges. Knowing you have support along the way increases your daily successes.

Prioritize People

Another wonderful speaker was the energetic, vivacious, Ayla Lewis from Happy Brain Science, who presented a workshop on the science of being happy and productive at work. There were so many takeaways from her talk, but one that stood out was about choosing happiness by investing in relationships. One way to do that was through “active, constructive responding.”  I loved this concept she described as celebrating and savoring the good times with those around you. That includes something as simple as giving high fives for positive successes they’ve experienced or taking time to express that you heard them talk about a success they had. As she said, being there for your people during the “good times,” and not just the bad, has an even bigger impact on your relationships. Joining in their happiness increases yours.

Be Mindful

Mindfulness, the practice of stepping back and just noticing, was the “hot” topic that was mentioned in almost every conference session. Some of the speakers had us participate in some group mindfulness exercises. The mindfulness training benefits mentioned included decreased feelings of depression and anxiety, reduced stress, and improved executive function for aging and ADHD. One mindfulness exercise we did was the 18-second practice of focusing on your breath. Try it by breathing in for four counts, holding your breath for six counts, and exhaling for eight counts. Do you feel clearer, happier and ready to face what’s next? Taking time for breath awareness creates more successful choices and moments.

Social Support

We had a panel of aging experts, Barbara Cohen Grant, LCSW, Rick Steinberg, MD and Robert Winningham, Ph.D., talk about the physical, mental health, emotional and lifestyle change challenges facing adults with chronic disorganization as they progress into advanced age. They said that “social engagement and support is critical for well being,” especially with elders. The friends’ circle continues to decrease as grief and loss increase. The need for social engagement and support is essential.

Ban Should

The dynamic, knowledgeable speaker and mental health therapist, Kevin Ashworth, director of NW Anxiety Institute, spoke about the role mental illness in clients with disorganized lives. He shared a wealth of valuable quotes, statistics and insights. One in particular stood out. He said, “You cannot use the word ‘should’ or ‘shouldn’t’ without feeling bad.”  What a powerful statement! How often do those words creep into your sentences? Developing an awareness and removing them from your conversations, seems like a guarantee for adding more happy, joy and success to each your day. 

Let Go

The engaging, comedy writer and producer, Rick Green, shared his personal story, experiences and knowledge about living with ADHD, a neurodevelopmental syndrome. He suggested a phrase that appeals to their emotions, which can help people let go of a physical possession. When someone is struggling to let go, he suggests saying, “Someone would love this.” It reframes the potential act of loss to one of giving. What a beautiful way to experience success.

We can look to many areas to increase our daily experiences of happiness, joy and success. I’ve shared a few that were inspired by last week’s travels. What resonates with you? I’d love to hear your thoughts. Come join the conversation!